For more information call: 01789 722 330
Ocktcom Temporary Power - Delivering Temporary Power wherever it's needed
OCKTCOM TEMPORARY POWER: 01789 722 330 or 07432 639 168 (24 hours)
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Privacy Policy


Introduction
We take your privacy seriously and are committed to safeguarding and using any data we hold in accordance with the current General Data Protection Regulation (GDPR). The purpose of this notice is to describe how we collect and use personal data in accordance with GDPR.    This notice applies to our suppliers and customers, people who request our brochure(s) and information via our website or telephone and marketing subscribers.  

Who we are
Ocktcom Temporary Power Ltd is the “controller” of personal data you provide to us.   This means we decide how your personal data is processed and for what purposes.  Our contact details are:   Ocktcom Temporary Power Ltd, Unit 2 Bird Business Park, Station Road, Long Marston, Warwickshire CV37 8RP   Tel: 01789 722330    

What information do we collect?

We only collect basic personal data which does not include any special categories of personal information about you (known as Special Category Data).    For our customers and suppliers this data will be collected with consent when opening an account and would include:-
Contact Name
Business name and address or registered office
Email and telephone numbers (landline and or mobile)
Company Registration number
Bank details if applicable  

For website users, personal data will only be collected when you have contacted us about our products or services.  By using the privacy controls, you can specify whether you would like to receive further marketing communications (notification data). Collected data would include:
Contact Name
Business name and address
Email and/or telephone numbers  

How do we use personal information?
This data is only ever used with consent for business purposes to administer your account, help provide you with the products or services you have requested from us, or to share interesting and relevant content with you.  In any event, we only use your information for the purpose or purposes it was collected for (or for closely related purposes).  

What legal basis do we have for processing your personal data?
We only ever use your personal data with your consent, or where it is necessary: to enter into, or perform, a contract with you; to comply with a legal duty; to protect your vital interests; for your own (or a third party’s) lawful interests, provided your rights don’t override these.   Whenever we process data we will ensure that we always keep your personal data rights in high regard and take account of these rights at all times.  

When do we share personal data?
Ocktcom Temporary Power Ltd will never sell on your information to a third party.  Your personal data will be treated as strictly confidential and will only be shared if necessary in the normal operation of a customer or supplier account to fulfil requirements for goods or services.  

Where do we store and process personal data?
We will store and process all personal data on site on secure servers, personal computers and mobile devices and in secure manual record-keeping systems and is only accessed by those persons requiring the need for your data.  

How do we secure personal data?
We take appropriate technical and organisational precautions to secure your personal data and to prevent accidental loss, unauthorised access, use, destruction or disclosure. The data we store is protected by firewalls and passwords to restrict access and is securely backed up offsite to ensure business continuity and disaster recovery. We are based in the UK and we store our data within the EU.  

How long do we keep your personal data for?
We will only use and store information for as long as it is required for the purposes it was collected for and to fulfil legal obligations.  How long information is stored depends on the information in question and what it is being used for. We continually review what information we hold.  When data is no longer required we delete electronic records and securely shred and dispose of manual records.  

Your rights in relation to personal data
We want to ensure that you remain in control of your personal data and part of this is ensuring you understand your legal rights, as follows: The right to request a copy of the personal data which we hold about you; The right to request that we correct any personal data if it is found to be inaccurate or out of date; The right to request your personal data is erased where it is no longer necessary to retain such data; The right to withdraw your consent to the processing at any time; The right to request that we provide you with your personal data and where possible to transmit that data directly to another data controller (data portability); The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing; The right to object to the processing of personal data.

Changes to our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page via our website and where appropriate notified to you by email.   

How to contact us?
If you wish to contact us or raise a complaint on how we have handled your personal data, you can write to us at:   Ocktcom Temporary Power Ltd, Unit 2 Bird Business Park, Station Road, Long Marston, Warwickshire CV37 8RP Tel: 01789 722330  

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office, the UK supervisory authority for data protection issues.